factory service manual 2000. I posted the book free here 300 times.
as they say RTM , read the manual>?
Ill quote the pages for you .
"REMOVAL AND INSTALLATION
HEAD RESTRAINT SLEEVE
REMOVAL
NOTE: When replacing a head restraint sleeve,
the
retaining tabs on the sleeve will be damaged during
the removal process. Check the availability of
replacement parts before servicing.
(1) Raise head restraint to the full up position.
(2) Turn head restraint lock thumbwheel to release
head restraint and pull head restraint upward to
remove from seat back.
(3) Insert head restraint sleeve extractor (special
tool 6773) (Fig. 1) and (Fig. 2) into the seat back.
(4) The retaining tabs are positioned on each side
of the sleeve, when inserting the extractor, ensure
that the flat of the collar is facing the side of the
seatback (Fig. 3).
(5) Using a small hammer, tap extractor downward
to release sleeve retaining tab.
(6) Remove extractor tool from sleeve, rotate tool
180 degrees (Fig. 4) and repeat steps 3 and 4.
(7) Remove extractor tool from sleeve and remove
sleeve from seat back."
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