Hi there,
Sometimes if the wheels are turned when the vehicle is turned off, there is stress put on the steering lock plate which can cause the symptoms you are describing.
If this is the problem, it is remedied by turning the steering wheel a little further (in whichever direction the wheels are facing) to take the stress off the plate. Try the key at the same time. It doesn't take much to release the lock pin. The results should be immediate.
Best regards,
Mike
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