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Posted on Nov 12, 2009
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Have a 08 acadia with Nav. Problem started with

Have a 08 acadia with Nav. Problem started with intermintent "Unable to read DVD error" for Nav. Took out disk, cleaned, replaced and worked for a while. Eventually this solution did not work, purchased new nav disk, still didn't work. Had to dealer 2 times for reprograming, no help. Told by dealer, need a new radio, Nav, the whole system. To the tune of $1100 as I am out of warrenty. I have seen on the various forums that this is a common problem, but no fixes. Any help?

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Kevin Rahme

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  • Posted on Nov 14, 2009
Kevin Rahme
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Hi i don't know how many miles or time frame this is but this might be helpful
Updated Warranty and Goodwill Exchange Program for Electronic Products - (Feb 25, 2009)
like my car is a 01 grand prix the cat convertor was warranty 8 years they updated to 10 years
give the dealer a call
good luck


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Nav system
Installing the DVD Map Disc Your dealer/retailer may have installed the map DVD. If the map DVD was not installed, do the following to load it:
Read the following steps completely.
  1. Turn the ignition on. The vehicle must be in P (Park) to perform this operation.
  2. Press (power) to turn the navigation system on.
  3. Press the NAV hard key.
  4. Touch the Insert Map Disc screen button. The screen opens to access the map DVD slot.
  5. Load the map DVD partway into the slot. The system pulls it in. The screen cannot be closed until a double beep is heard.
    Notice: Pressing directly on the navigation screen may cause damage. Repairs would not be covered by the vehicle's warranty. Do not press directly on the navigation screen.
  6. To close the screen, slightly push up on the two outer corners until the screen is in position. Then push the screen in by pushing on the four outer corners until a click is heard.
  7. Set the search area. See "Setting the Search Area" earlier in this section.
Ejecting the DVD Map Disc The navigation portion of the system cannot be used if the DVD map disc is not loaded.
  1. Press the MENU key to enter the Menu options, then press the MENU key repeatedly until Nav is selected or touch the Nav screen button.
  2. Touch the Map Database Information screen button.
  3. Touch the Eject Map Disc screen button. The screen tilts, exposing the map DVD slot.
  4. Press the eject button, located next to the DVD map disc slot, and the disc ejects. Pull the disc out. The screen cannot be closed until a double beep is heard.
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  5. To close the screen, slightly push up on the two outer corners until the screen is in position. Then push the screen in by pushing on the four outer corners until a click is heard.
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