1999 Ford Expedition Logo
Posted on Nov 04, 2009
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I am not getting a signal to fire my solenoid on my starter. I am not sure if it is the ignition switch, neutral safety switch, or something else. I don't even know where they are. Is there a common problem associated with this?

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Ronny Bennett Sr.

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  • Ford Master 6,988 Answers
  • Posted on Nov 04, 2009
Ronny Bennett Sr.
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Have you checked the wire with a test light,and tried to start the truck,and it does not light the test light?If you are assuming this,this can be the starter,they are bad to go out on all newer vehicles because of them being low gear permanent magnet starters.Do you have a security system?If so,this might be the problem.Neutral safety switch is on the steering column,on the top under the dash,ignition switch is on the column on top,left.If this is helpful,let us know,thank you.

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  • Master 312 Answers
  • Posted on Nov 04, 2009
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Common problems include a bad ignition switch, a bad solenoid, or a short in the wiring. Check each component to see if they're getting power. The point where you don't get power is the problem. The ignition switch is a common problem.

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Check the starter solenoid and the connections from the battery to ground, battery to fusebox, ignition key switch, neutral or park safety starting switch, solenoid, and solenoid to starter. Make sure you have ignition key switch wires connected to the solenoid - without them - the solenoid can not close to send 12V to the starter.
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I think the purple wire (or maybe the yellow) from the neutral safety switch goes to the coil side of the starter relay, turning it on so power is sent from there to the starter solenoid. You could check for this signal to the relay with a test light. The key must be held in start while you probe the other two terminals for the relay. If the signal is there, either a bad relay or the coil side of relay is not grounded properly. It is possible that the coil side ground is the neutral safety switch-grounding the relay's coil side only in park or neutral-in which case the nagging light on shifter (between off and run, it only works?) may be telling you the safety switch is the problem.

You may need to look at a wiring diagram, Greg. But the starter relay is the last component in the start circuit before the starter solenoid. From battery to ignition switch to "crank" fuse to neutral safety switch to starter relay to starter solenoid to starter-and back to battery through ground. That is the start circuit. Just that the wiring tying them all together makes it complicated.
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Is power getting to the ignition switch? Do the warning lights and gauges come on when key is turned to on? That would verify power in and power out at the switch. Then you would need to check the start circuit. A single start wire comes out of the switch, the signal travels through the neutral safety switch and a starter relay and then to the starter solenoid mounted on the starter. Solenoid closes contacts so battery power can operate the starter. If new starter doesn't work, power has been lost between the ignition switch and the starter.
If no power to the ignition switch check maxi fuses, all fuses in fact, and possibly a fusible link from the battery that may be the feed for the switch.
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Something wrong in the start circuit. The fact that dash lights come on indicates the ignition switch seems ok.- power is getting to it and exiting it.

The next place to check is the starter: before taking it off and have tested, do this quick test: when the car won't crank over, pull off the small wire on the starter solenoid-mounted on the starter-and see if that wire has power when the key is held in cranking position. You will need a helper to hold key in start, and an inexpensive testlight or volt meter to see if the wire has power.
This wire is the signal wire from the ignition switch to activate the solenoid and allow battery power to turn the starter motor on.
If the wire has power and still no crank, then the starter or solenoid is the problem, assuming battery and cables are good and connected tight. Pull the starter off and test it. If starter is good, probably the solenoid.
If the wire has no power when key is held in crank, the problem is in the circuit from the ignition switch to the solenoid-includes the neutral safety switch, maybe a starter relay, too. One would begin testing by checking for power on the start wire exiting the switch with key in cranking pos. If good there, test the neutral safety switcfh. If you have manual transm, the switch would be on the clutch pedal. If automatic, have a shop locate and test that.
Good luck- often, not always, it is the starter or solenoid. But do that check for power at solenoid , first.
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