I was talking to someone and lost him. I must have hit wrong key inadvertanly. How can I find him again?
Hello Bob! Sometimes the best way to reconnect with an expert that you were chatting with is to just open up another chat request.
The good news is that you, as the paying customer, gets to decide if the expert provided a proper response to your question, or provided the solution to your problem.
By opening up another chat request, shortly after you got disconnected, you stand a pretty good chance of getting them again. If you get someone else, you can politely decline them and mark the session as "rejected" meaning you won't get charged for that particular chat. Further, since it is a paid chat session, the expert won't have their rating percentages adversely affected by your rejection of the session.
Hope you find this Very Helpful and best regards!
PS: Just wondering if you know Bob_computer in Canada!
Testimonial: "Thank you. very helpful. Sorry, I don,t know Bob- computer."
97 views
Usually answered in minutes!
×