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it is rusted to the latch. soak the latch under the seat with wd-40 and wait a day. then try again. if it doesn't work then use a screw driver to pry open the seized latch.
Had the same problem with my 99 ram. The problem is the bottom latch. It freezes up due to under use. The only way I could get mine open to fix it was to pull the door handle and get inside the cab and kick the door at the bottom at the same time as pulling the handle to get the latch to let loose. Had to kick it hard and several times. Good luck
try spraying them with a pb blaster and allowing them to sit for a few hours, respray every 25-30 minutes. Then when there done spray well with a brake cleaner to remove rust, then allow to dry spray with a wd-40 then a white lithium grease, should do it
It sounds like the latch may not have opened all the way last time you opened it and then when you tried to close it, the latch jammed on the pin.
I would get inside the van and try to force the sliding door open at the rear where it swings out on the rails. The latch is going to have to be jarred loose.
If you get it open, check and make sure the "fingers" on the latch are completely opened before closing it again, and give them some lubrication.
The bottom latch was rusted locked. I had to pull on bottom rod after top was already released and kick out the bottom of the door. I had to replace the bottom latch.
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