You have to depress a white clip on the connector (same color as the connector) which is on the glove box side (right side as we sit in the car and difficult to see) and gently pull the connector at the same time.
Here is a link to removing glove box, unfourtunately this one never had a USB, so may be remove glove box and USB removes from the back , hope this helps
https://www.youtube.com/watch?v=2CC8TM-I8TQ
SOURCE: need location of fuse boxes for 2002 bmw 325 ci
Most cars have several fuse and relay boxes under the hood.
SOURCE: What is located in the glovebox of 2003 Kia Sodona that makes a click sound when trying to start?
There are several relays located in that area...it doesn't matter because the relays are probably not the cause of tyour vehicle not starting. If they are clicking, it can only be because they are working - or at least, TRYING to work.
It sounds to me like you need to check the condition of your battery and battery cable connections.
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