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I think you have to partially remove the door trim to get to the back of the handle. I found some potentially useful references on YouTube. Search "Audi door handle removal"
You can find new parts for the back up light here: http://www.autopartswarehouse.com/partsearch/Audi_Tail_Light_Lens.html?apwcid=X1093010841W41260599c6350&apwkwd=Audi+Tail+Light+Lens&002=1585176&006=32282988785&026=&007=Search&gclid=CIPDrveugLkCFe1_QgodR0gAWA&008=&004=9915208625&025=c&005=4472568850
Audi Q5 - MY 2010 The Service Interval Indicator can only be reset with the VAS 5051 or similar diagnostic tool connected to the data link connector of the car.
It is not possible to have that reset or turned off "Service Due!" without using a diagnostic scantool connected to the data link connector of the car. This is the only one way to reset service due light on 2009 Audi Q5.
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