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If it opens from the outside, check on the door itself near the latch assembly for a little black lever that moves back and forth...that is the child safety rear door lock and when engaged, wont allow the door to open from the inside...setting the lever to free position should allow door to open (pg 3-5 of owners manual) https://owners.infinitiusa.com/content/manualsandguides/FX/2008/2008-Infiniti-FX4535.pdf
The engine used in the FX 25 is Nissan's VQ35DE, 3.5 L Twin cam.....same as used on the pathfinder, and good news for you, no timing belt....only timing chain.......whihc means it shoud never have to be replaced, unless noisy or breaks (which never happens)
The FX is a bouncy car, but it's necessary to accommodate it's good performance. You can try some aftermarket air shocks, or check into different tires. That should help.
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