The actual buttons, when pressed, on the inside of the door, do not do anything to the locks. Additionally, the key (no fob) does not do anything in terms of locking/unlocking the doors.
Your key fob might need a new battery.Check this link out. Programming VW Golf Passat Cabrio key fobs in VW
SOURCE: 2002 VW Cabrio Key question...and power lock question.
these cars are known for having switches in the door lock module fail. its an easy repair but an involved and time consuming job to access the unit in the door.
SOURCE: Windows and power mirrors do not work - 2002 VW cabrio
if your window is stuck open you can close it from the outside. put the key in the door lock and turn it to the right until they all close. My cabrio is doing the same thing and that's how I closed mine.
SOURCE: How do I disalarm my 1997 VW Cabrio Alarm?
I have a similiar problem occasionally. In my 97 vw, it usually happens when the battery terminals are loose. I just take them off, clean them and reconnect and the problem goes away for several months.
SOURCE: Fuse box layout for a 2002 VW Cabrio
Fuse colors
30 A-green25 A-white20 A-yellow15 A-blue10 A-red7,5 A-brown5 A-beige3 A-violetFuse locations
Fuse Location
Fuse locations for options not shown can be found in the corresponding wiring diagrams.
Amp.
1-Headlight, Low Beam, Left (56b)102-Headlight, Low Beam, Right (56b)103-License Plate Lights (58) 104-Rear Window Wiper And Washer System155-Windshield Wiper/Washer156-Fresh Air Blower, A/C (X)207-Tail Lights, Right (58R)108-Tail Lights, Left (58L)109-Rear Window Defogger2010-Fog Lights1511-Headlight, High Beam, Left (56a)1012-Headlight, High Beam, Right (56a)1013-Horn (15)1014-Back-Up Lights1015-Engine Electronics (15)1016-Power Sunroof, Front Map/Reading Light1517-Emergency Flashers (15)1018-Fuel Pump (FP), Heated Oxygen Sensor (HO2S) Control Module2019-Coolant Fan, A/C Relay (30)3020-Brake Lights (30)1021-Interior Lights, Clock, Luggage Compartment Light (30)1522-Cigarette Lighter, Radio, Luggage Compartment Release10Separate Fuses
(Located above the relays)
-Fuse for ABS hydraulic pump relay30-Fuse for ABS main relay30-Fuse for A/C30-Fuse for power windows20-Fuse for cruise control5-Fuse for cigarette lighter15In the engine compartment above the brake booster:
-Glow plugs50
SOURCE: 2002 VW Polo - EPC Light and Loss of Power
Hi,
It is a wiring fault, but they are looking on the wrong end. You will need to have a VW dealer "repin" the electrical connector at the throttle body. What this means is, the dealer will take apart the connector, cut off the old pins and crimp on new ones and reassemble the connector. This is a common problem on drive by wire VW's. The dealer has a bulletin on the problem and I don't know why they missed it. They will probably have to order the connector kit however. Good luck!
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