Unless you have electrical diagnostic skills , I suggest you take this to the dealer ! The lift gate can be opened by operating the switch on the instrument panel. Battery voltage is supplied to the liftgate actuator through the body control module (BCM). The BCM will pulse the lift gate actuator when a release input is received through the key fob, or the instrument panel switch.
The body control module (BCM) receives an input from the liftgate ajar assembly. The ajar assembly is normally open when the liftgate is fully closed. When the liftgate is opened, the ajar assembly contacts close providing a path to ground. The driver information center (DIC) illuminates the rear access open message when the gate is open. The instrument panel cluster (IPC) receives a serial data message from the BCM indicating the liftgate ajar status. If this message is displayed and the vehicle speed is greater than 8 km/h (5 mph), a chime will sound.
It could be ajar switch is bad .
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