Hatch door lock will not release form outside. Does open with emergency release though.

Rear hatch is locked or unlocked with a key. (if equipped) • To open the rear hatch, insert the key into the lock, turn it to the unlock position and pull up the rear hatch by pressing the handle (DOOR). You can also lock/unlock the latch (but not release it) with the central door lock system. • If unlocked, the rear hatch can be opened by pressing the handle (DOOR) and pulling the hatch up. • To close the rear hatch, lower and push down the rear hatch firmly. Make sure that the rear hatch is securely latched.

had this problem myself.... you gotta go in through the back and take the plastic/vinal cover off the rear door and look for the lock from the inside..... unlock it .... open the door and then you can repair and lube the mechanism while standing outside like a human being. its not very hard to do.. just take your time and don't force anything.

Remove panel on the inside of the hatch, release lock from the inside then check the lock solenoid for power, check for broken link to lock, repair or replace it.

Usually it is a little rust on the outside handle and it does not return fully. try to push the handle back to the return position and unlock the doors again. It should work then. The lock will not unlock if the handle is not fully returned. I sure hope this helps and have a great day.

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I had a similar problem w recently bought 2003 S80.Several points: 1) Access your locking selonoid through the trunk interior panel ... loosen a few hex bolts and slide out for maintenance; 2) I fixed my lock by simply using light teflon-based oil (like for bike chains). I exercised it a few times and it works beautifully; 3) Not sure on your model, but gas door on the '03 unlocks when you push the associated release button under the headlight control switch. It is not designed to unlock w the key (again, check owners manual for your year). Hope this helps. master_pre08-04-2007, 09:35 AMYeah, the fuel door on my 2000 S80 is connected with the door locks. In order for it to open you have to unlock all the doors to the car. Sssnake08-14-2007, 03:39 PM Thanks Guys,

I removed the locking mechanism and applied a little silicon graphite and now it works like a charm.

have you had someone try the unlock while you listen at the hatch to see if you hear the solenoid working?
My guess is your going to have to remove the rear hatch panel to gain access

I have a 2004 Murano. I opened the small hatch and with a screw driver and someone on the outside managed to open the hatch. The problem appears to be bent pieces inside. After straightening them out and using a good silicon spray, mine works again. It should be lubricated quite frequently.

I had the same problem. Pressing the fuel door unlock button did not work, and I couldn't find any emergency release in the cargo/trunk area. Eventually, I clicked the Lock / Unlock button on the key fob a couple of times and tried again, this time holding the fuel door release button for 1-2 seconds, and it worked. I then sprayed some door lock lubricant into the fuel door lock in case there was something sticking in the mechanism. Don't know if this truly "fixed" the problem, but it's working now.

No easy way to do this - you need to remove the inside door panel from inside the truck and manually release the lock. You didn't say where the wiring was burnt, but when the door is open test for power at the lock solenoid - if not there when unlock is pressed, inspect the wiring (particularly at the two rubber wire casings connecting the door to the frame). If it is there, the lock solenoid is stuck and may have to be replaced.

1) Unlock all doors from driver's door while it is open. The driver's door is the only door to remain open during this process! 2) Turn the key from OFF to RUN 8 times within 10 seconds, with the eighth turn ending in RUN. All the doors will lock and unlock if program is successful. 3) Turn key OFF and remove key from ignition. Within 20 seconds, press any button on the remote. (Press sliding door or rear hatch and it will open!) 4) If door locks do not respond, wait several seconds and press button again. If doors still fail to respond, try repeating steps (1-3).