I assume you're talking about the ecm setting a code for memory loss?
If so, i'd take it to the dealer and have them reload the ecm. that will overwrite the code in the ecm. after that i'd have them upgrade the can net software.
The upgrade is supposed to complimentary, but who know's if they'll honor it or not. the software number for the can net upgrade is s/w: 8691431
If the code continues, the ecm may have an internal failure and may need to be replaced.
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