My headlights won't come on on my 2002 Ford Crown Victoria. How do I fix them?

Testimonial: "Thank you. Usually it's a case of the regular headlights not working while the high beams (brights) still work if you hold them on while driving, but if you have a 1999-2011 Mercury Marquis, Mercury Marauder, or Crown Victoria, and your regular headlights and or tail lights don't work, Ford just finally extended the warranty on your LCM (Lighting Control Module) for free - both parts and labor and will install a new one for free! Ford has extended the warranty to 15 years/250,000 miles.  THIS IS NOT A RECALL! Your regular headlights must be inoperable in order to get a new LCM on this new extended warranty. It must be done at a Ford Dealer and the fix is free.  Call your local ford Dealer and tell them you need to make  an appointment because your headlights don't work and that Ford has extended your warranty on the LCM.  Tell them it is the Customer Satisfaction Program 14N01.  Have your car's Vin number ready as they will ask for it.  You don't have to be the original owner.  If they act like they don't know what you are talking about ask to talk to the manager or tell them to call Ford Motor Company and ask them, or you can call Ford yourself.  We had ours done at a Ford dealer in August of 2014 in Scottsdale, AZ.  "