There are one of 2 things wrong here. Either the outside handle is broken, and you'll need another one, or it is out of adjustment and can be repaired. It's a little work to find out either way, the inside door panel must be removed. This is lots of screws, you'll see as you start removing them. The black triangle plastic near the rear view must be taken off, pry the little round plug out and then remove the nut. Finally the panel lifts up, give the bottom a smack upward with your hand, it WILL come up.
Now is the tricky part, you need to see whats wrong. There is a rod connecting the door handle to the door release. If the rod looks like it moves up and down when you move the outside door handle up and down then it needs adjusting.
See the picture of the door handle...the white nylon clip on the right must be separated from where it attaches to the rod, then the rod is positioned higher so the handle can pull it up enough to open the door.
If the rod does NOT move when you move the handle, either the rod is completely loose, or the handle is broken. Remove 2 nuts from the inside and the handle comes out, and put back in a junk yard or ebay replacement. Good luck...Chris
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