SOURCE: 2002 2500 Silverado tailgate handle will not release catches
You will need to remove the trim piece the is under the release handle. Be carefull those things tend to break the little tabs that hold them on. Anyway pop (pry) it off with a screwdriver. Once it is off you can see that the little clips that hold the rods to the handle assy are broke. These clips are color coded. Most likely yellow or green. You might be able to get them at say Pep Boys or some place like that but they might make you buy an assortment package , then you get clips you will never use. Good luck, hope this is helpfull.
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