SOURCE: truck latch on 1999 gmc sierra
look under the latch and see if you see a metal rod. if you do, pull the rod and it should open.
SOURCE: Tailgate won't latch shut
Lubricate all the components with silicone graphite spray can and keep actuating all levers.
Watch for any obstacles and deformity in latch , strike, ruber seals.
Vitally
SOURCE: 2002 GMC Sierra tailgate handle will not release
this kind off truck you have just to pry with small screw driver and it will came off easy
SOURCE: tailgate door won't open
Possible that the lock or the lever is jammed which might require you to rest the lock.
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