2004 Dodge Ram 2500 air conditioning
It sounds like your electronic vent actuator has gone bad, it's common to go bad and may need to be replaced. There are tinny gears that wear out and the vent actuator stops working. You can try this, turn the radio off first so you don't have to enter the reset code to activate your radio. Disconnect the battery for 30 seconds and reconnect it, if the actuator has lost it's base line and stuck in the open heat position, this will reset it, just make sure the setting is to cold and off before disconnecting and reconnecting the battery. If this does not work, then it's a bad actuator and Auto Zone should have the part you need and will have the step by step instructions for you to the job you self, I believe the dealer is a $415,00 repair cost for this. Good luck and keep me posted.
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