Device unavailable radio device unavailable

I would speak to the main dealership or even the manufacturer, who ever that might be.

Does the radio display work, suggesting that it's turned on, or is the radio display blank? Have you checked the owner's manual to see if maybe the radio is just off or muted? If you determine the radio is not off or muted and display is working as expected, then the issue might be a problem with the audio amplifier. If you're lucky it might just be a blown fuse that blew for no apparent reason, but it could also be a faulty amplifier. Do you still have a warranty? Have you checked with the dealer to see if they can take a free look to determine if it's something simple?

-Rod

Disconnect the battery for about 5 minutes then reconnect! This should reset the radio and solve the problem.

When a MB radio is powered down for whatever reason(theft, low battery, fuses removed, etc) it requires an anti-theft code number to be punched into the radio controls to restore the radio operation. You should have received the code in your ownership package. If you present yourself to the dealer as the true owner, they will be able to use your VIN to look up your specific code. If you have a good relationship with your SE, He may give you this info over the phone. Be sure and ask how and where the code is entered.

To remove the radio you need special keys that fit into the two slots on the side of the radio face. Look for them on ebay, approximately USD $15

should be a dimmer switch wheel by the steering wheel kick panel

Just, get the code online for free here:
http://www.radio-code.co.uk/ford-radio-codes.html
It requires serial number of your radio. ( Or just reply / send the S/N here, I'll handle the rest of process)
Regards, vote please, Jay

Do you have two of the tools needed to remove the radio? The tool should be pushed into the holes until it stops then you want to slightly press outward to make the clips pop so the radio can be removed...I have used skinny screwdrivers to accomplish this in the past due to unavailability of tool..most of the time you need to have both sides pressed in at the same time to remove otherwise one side will pop then when you go to other side the previous side will re-lock back in

On some vehicles, once you take off the battery, the radio fails to function. You need to program the radio. The dealer should have given you a radio code for your car to program your radio or take the car to your dealer to have this corrected that is if it was in working condition prior to removing the battery. This is a security measure that in the event the radio is stolen, it's unserviceable.

lol,sorry to laugh but i truly find it amazing how so many of these so called Guru's especially ones that are supposed "Honda Expert" can pass out so much mis-information and waste peoples valuable time!!!! On any HONDA/ACURA car with stock anti-theft radios/navi units require a 5 digit code(radio), 4 digit for navi units. When the vehicle was originally stocked in as new vehicle there were 4 places the prep tech would have made this code available. A card the size of credit card w/ S/N of device and anti theft code on it would have been placed in owners manual,warrenty packet in glove box(which after several different owners is usually lost),2 small sticker with same info would have been placed in hidden spots on car.As standard these places would be either on interior of glove box lid,on interior of center armrest lid(if available) ,or on inside back of one of the underhood fuse/relay box's.It is also noted and reported through Honda corp.,through dealership computer.if any of these card,stickers are unavailable, call dealership with vehicle VIN # & 70% of the time the dealer can retrieve lock code through computer by Vin number.Very last if all these options fail you, remove radio/or Navi unit and write down S/N of unit and either I or any Honda dealer can retrieve anti-theft code from Honda corperation and get you going again! There is absolutely no way of reprogramming a radio to new code to unit, i would like to apologize for some of the mis-leading information put out by so called experts on here,it makes the the rest of us real experts look bad.Let me know if you need the that code looked up by Vin or RADIO s/n, GOOD LUCK AND THANKS JOEL