Ride is rough unless there is a lot of weight in the trunk of the car. Car was bought with a trailer hitch already installed. Could it be the suspension was stiffened up to haul a trailer load.
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Leveling & air ride system is working fine no problems there.
That might be the problem and if so where would the adjustment for the leveling system be found.
Not getting much info other than there is solenoids on top of or near each air bag, that are electrically tripped to allow air in & out as necessary. The system probably has height sensors at each wheel, that may have to be adjusted individually as I said earlier, they may even look like little rods. Maybe a trip or call to dealer or even a place that specializes in shocks etc, may be the ticket to a quick solution. Personally, I'd start at the pump (compressor) and have a look, then follow the airlines back. Just be careful if you do though, because if you hit or trip the wrong thing and it deflates the bags, without safety stands under frame of vehicle, and wheels off the ground clearly, you could be in trouble. My guess is that there is a simple adjustment. Let me know what they say, and in the meantime, I'll keep digging, or someone who's been there, done that, may step in.
There may be one for entire system at pump, or they all may have to be adjusted individually, at each wheel area. Let me see if I can find more on that particular system & get back to you.
Perhaps adjusting leveling system for lower pressure may help. I would assume it has that option. Does your Lincoln appear to be riding slightly higher than others you've seen by chance? Higher it rides when not loaded, stiffer it's going to be.
Good chance. No /leveling, or air ride system I presume.
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