We took our 2001 hyundai elantra hatchback for an oil change the the hatchback doesn't stay open. The arms were obviously ''adjusted'' or something and man, that hatchback is heavy.
How can I undo what the dealership did?
Take it back to the dealership and tell them to FIX IT!
They are gas charged shocks, so if they aren't holding, they won't hold in the future. You will either have to "rig" it, or buy new/used units and replace them. It could be just one that is bad (and it is usually really random when they go out), but they only make them just strong enough to hold as a pair.
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Right: no reason for them to open the hatch at all. A friend said those struts were adjustable. But this was a dealership - so why would they change them, to swap out crummy struts with mine for another customer? Maybe Hyundai doesn't make those anymore?
Thank you cruuzr. Do you know of any good online stores where I can buy replacements? I ask because as web savvy as I am, I'm having the hardest time finding a place. The dealership wants to charge me 3 hours labor for what I understand to be a 10 minute job.
if you go back to dealer they will certainly fit new ones won't they ?? but fist they have to get somebody with faulty struts such as yours are now ?? these struts are just clip on/off in minutes ? so not necessarily dealer ? mr nobody ? maybe ? as i said why the need to open hatch to change oil ??? how long after oil change b4 you discovered fault ? have seen wheels exchanged on hypermart car parks and gone unnoticed for weeks till customer finds tyres are suddenly worne out ? then on investigation different brand fitted ? so ask who could/had oppotunity to exchange ?? and when?
hi if you are saying the hatch was ok b4 you had oil changed and did stay up ? there is no reason for garage to open hatch to do oil change+filter only the bonnet ! also these hydraulic struts are a sealed unit /not adjustable as far as other models of hyundai go so suspect someone has changed them ? whilst at garage ? especially if parked unlocked ? these struts fail gradually not suddenly ? ask a few questions???
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