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You'll have to have arm removed and repositioned. If there is a little cap at end where it mounts, snap it up , remove nut, and wiggle arm upward, until off, put wipers in park, set arm back on in proper position & tighten nut. If no nut, there should be a clip on side that you pry out and pull arm off same way. If not successful, a local garage or bodyshop should do it for you for minimal or no charge. Hopefully splines inside arm aren't stripped off. Clean all good before re-install.
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Sounds like you damaged the gear drive that operates the wiper arms, time for new wiper motor assembly is my guess. Don't use the wipers to brush off snow, very bad idea, the drive gears are plastic and on this old dog very brittle from age.
You'd have to grab the volt meter but you may have burned wiper motor out. The motor isn't made to clear snow from the windshield in any great amount so the harder it has to work to move the more chance you'll have of burning it out. Did you check the fuses under the hood of the car as well as inside the car??
With ya'lls perty white heavy snow,it made your wipers get unaligned,you will have to remove and reset.It's not good to remove snow from wipers when windshield is loaded,get a scraper or blower and go at it.Wish we got snow.
You will need to find where in the linkage the problem is. I would start taking it apart to see what is and what isn't working correctly. Autozone website has free repair manuals available online.
The windshield wiper circuit has an circuit breaker in it, under heavy load this breaker trips to protect the wiper motor, when the motor cools, the breaker resets automatically restoring proper wiper action.
Check for a blown fuse. With the heavy snow, the blades probably were prevented from moving which would have caused the wiper motor to overheat and blow a fuse.
WIPER BLADES MORE LIKELY FROZEN STUCK. OR HAVE A LOT OF SNOW ON THEM. YOU HAVE TO CAREFULLY REMOVE SNOW OR ICE TO FREE WIPER BLADES THEN THEY WILL WORK AGAIN.
If the fuse blows as soon as you put it in and the wipers are off then you have a short between the fuse block and the wiper switch.
If the fuse blows only when you turn the wipers on then more than likely the wiper motor has shorted and burned out. This one is very likely if the snow storm was heavy and you was driving in it. Cause- Moving large amounts of snow and ice off the window puts a heavy load on the wiper motors.
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