Have you tried running a cleaning device through it? The case may be that the laser that actually read the disc is either stuck in place or it has burnt out on it. That's if the cleaning doesn't work.
what actually might be easier is disconnecting the battery for about 20 minutes and hook them back up so the system has time to clear out. If that doesn't work i've got a few more people i can talk to that know that system a little better
so you can take out the CD changer and put new cd's in it?
there's no way that i can think of i'm sorry.
×
926 views
Usually answered in minutes!
I can use the AM/FM and satellite radio. Just the CD player is stuck and doesn't show that any disc are inserted when there are actually 6 disc in the player. I've also noticed that the navigation system is not reading the navigation dvd.
the cd player does nothing! I can't put a cleaning device in it. the player is full of cds but it shows that it's empty. Is there anyway I can reset the radio completely without taking the vehicle to the dealer?
I disconnected the battery over night and the radio was still in the same condition when the battery was re-connected. appreciate your help, do you have any other ideas?
it's the in dash style changer, you press load then wait till the amber light comes on then you can feed the unit a disc. There were six disc in the changer before it stopped working. In this broke state the changer appears to be empty but I know there are six disc inserted. None of the buttons on the changer or the Navigation radio affect the frozen status of the changer.
so you can't use the AM/FM or anything cause it's stuck there?
×