Automatic hatch door opener does not work

Based on the information provided, it seems that the issue could be with the actuator or the wiring between the switch and the actuator. The fact that the dash message recognizes the hatch is open when the actuator is in the open position indicates that the sensor is working properly. You may want to check the wiring and connections to ensure that there are no breaks or loose connections. If the wiring appears to be intact, it may be necessary to replace the actuator.

brush locking mechanism with wd40 and lubricate

If you hit the unlock button in the door 2 times, it should unlock the tailgate. Otherwise you may have to go back to the dealership and have them program a new remote for you. If the battery in your remote went dead, it may work again by replacing the battery.

Before doing any other troubleshooting on a 2003 Ford Focus hatch release problem, try THIS... The hatch release button is a triangle. Push the button on the very bottom point of the triangle. For some reason, mine did not work when pushed in the middle and only works when I push it at the very bottom point... slightly off in any direction and it does not work. Strange but true.

Did these doors quit at the same time or over a period. It seems that the actuators for the locks have gone bad. With the mentioned doors, that's a lot weight for the actuators to unlock and pop open. With the remotes and console not working , that's more reason to think the actuators are the problem.

I have a problem the back door will not open with key remote or just by the touch pad. That I know of is there a release button or something to open the back hatch.

Inside the glove box on the left side there is an on/off switch, which m,ay have been bumped off thereby shutting off the power controls to the hatch. Check that first. Then press the unlock button on your key twice, then test all 3 power hatch buttons to test them, one each on lower left dash by the gas cap door release, one on fob and the one at the hatch. If they still do not work it is possible your door may need to be 'initialized" by your dealer due to power failure. I have seen this with seats and windows but never with the rear door....

I had this "problem" for a minute till I realized the hatch button will not pop until you UNLOCK the car doors. Hit the remote UNLOCK button and THEN push the hatch button. I hope this helps you !!

how are3 the gas cylinders...are they supporting the weight of the hatch?
if there is a leak the cylinder cannot support the weight of the hatch itself causing it to sit back down and lock the hatch again.

the switch to detect hatch close is not being pressed down ..check at the striker there is a switch there confirm it is is working by pressing down on it with your finger and watching the light on the instrument panel