It sounds like a relay or interlock is bad. Get close to the hatch and listen for a click sound while pushing the remote button. If you don't hear anything, it will be the relay under the dash or the wire has disconnected from the interlock.
Another idea would be to spray WD-40 into the key hole / lock mechanism and work the key in/out while turning the lock.
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SOURCE: 2002 dodge grand caravan rear hatch latch
ok, then the lock actuator is most likely seized, if you need instructions to repair, let me know, you have to get the part first, this will be a dealer item most likely. Then it's pretty simple. Remove the interior panel on the liftgate, you will see the latch and lock assembly, and a rod coming from it,the rod leads to the actuator. remove the rod, the retaining screws for the actuator, the electrical connector and then reverse for installation. Any issues let me know.
Good luck.
R
SOURCE: Rear hatch on 2000 dodge caravan wont open
you have to remove the door panel from the inside and replace the handle or open the latch.
SOURCE: rear hatch wont close
try to pull down on the latch with a screw driver while turning the key in the lock , if this will not unlock the latch you will need a new one
SOURCE: 06 GC SXT both sliding doors wont open when
I have the exact same problem! It just started 3 days ago with both doors! The doors will only open and close with the remote and not the interior button. Any help is appreciated.
SOURCE: rear hatch of 2007 magnum
If you hear a click in there it is probably latch linkage fell off. If no click at all inside the hatch, then could be the solenoid or the solenoid wire fell off.
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where do you find the relay or interlock, under the dash?
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