The switch in the back door will get seized with age. When this happens the latch assembly will stay stuck halfway open and closed allowing you to close the door. when the door locks the latch will jam. and now will not be able to open until the latch is freed up and unseized again. you will have to access the latch by going through the inside and popping the panel away from the door. then using a screw driver force the latch to the fully closed position. then unlock door and open. Lubricate the old latch till it moves freely. then it should work properly for you.. good luck
Does the latch energize? Or is there no power at the motor for the latch?
I suggest to check this wiring diagram... to me, sounds like the mechanism in
the motor drive for the lid release is bad. The motor is energized and
working. Here is a link wiring diagram for zooming...
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SOURCE: Back hatch wont open on 96 Jeep GC
if it's still stuck as of today look under the rear bumper in the center,WEAR PROTECTIVE EYEWEAR and with a flashlite high up in there you will see a couple of studs with nuts. using a extension and i believe a 13mm socket loosen but do not remove both nuts. pull on the door a couple of times to free it up and then retighten both nuts. now try the door slowly and it worked for me.you will most likely have too repeat this until it operates freely and closes tightly [to keep the elements out].it is not labor intensive and it's worked on my 96 gc twice. best and luck and let the rest of us know how you came out. jeepinjiminy
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