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Open the access hatch on the front (inside) of the tailgate. You'll find linkage there - work the handle, watch the linkage. Try to tug the linkage through the hatch opening - you may be able to unlatch the tailgate that way. You may also find that one linkage rod is disconnected - you'll see how to reconnect it. You should also see how to make any adjustments that need to be made.
lower tail gate then remove tailgate access cover either handle broken or look inside tail gate for latch rods that the handle moves latch rod either damaged or look for loose or missing latch rods nuts.
There is a rod going in each direction to both sides of the tail gate. These rods are held in the handle with platic inserts, the inserts get old, brittle and break allowing the rod to fall out and not unlatch the tail gate.
I have a similar problem, my tailgate stopped working with the outside handle and the remote but can be opened manually from the inside. I don't have an alarm so there is no problem with that but did you get a solution for the tailgate problem that I could try?
You must remove the handle from the gate, this is done by removing the plastic tail-gate guard. On in side of gate are some torx screws , remove screws and gate guard will come off. Then there are some more torx screws to remove steel acess pannel, the tail-gate handel will be held in place by 2 10 mm nuts . After removal of nuts the handle will come out, inspect handle for brakeage or rust. replace if nessesary.
I believe you have to open the rear window to open the tailgate??
Tailgate opens right to left [ passenger to driver ] side?
Tailgate handle will not work if window not open - feels like it is disconnected. The "button" releases the window only.
If you open the rear window and the tailgate still will not open. You need to remove the inside tailgate cover to get access to the handle and release switch. You can access the the window release the same way [ just a little harder to do]. You will probably end up breaking the vinyl panel to do this but so will the auto body shop and they will charge you $$$$$ to replace it.
you need to remove the tail gate rear cover (i think it is a torx bit 30) and then manualy open the tail gate. more than likely it will need a handle, and two latches.
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